CHIA Courses

 

 

Paris, France: March 14 

Date & Time: Thursday, March 14 | 8:30 a.m. - 5:30 p.m. (classroom will open by 08:00 a.m.)

Venue: Mercure Boulogne Billancourt, 37 Place René Clair, 92100 Boulogne-Billancourt, France.

Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is USD $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is USD $595.  For AHLA members, a discounted price of USD $545 is available. Register via email to chia@ahlei.org

 

San Diego, CA: April 26-27

Date & Time: Friday, April 26 | 8:30 a.m. - 5:00 p.m. and Saturday, April 27|8:30 a.m. – 3:00 p.m. (classroom will open by 08:00 a.m. both days).
Venue: San Diego State University’s L. Robert Payne School of Hospitality and Tourism Management, 5500 Campanile Dr., San Diego, CA 92182.

Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $695.  For AHLA members, a discounted price of $645 is available. Register via email to chia@ahlei.org

 

Hong Kong, China: May 22

Date & Time: Wednesday, May 22| 8:30 a.m. - 5:00 p.m. (classroom will open by 08:00 a.m.)

Venue: The Hong Kong Polytechnic University located at 17 Science Museum Rd, Hong Kong, China
Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is USD $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is USD $595.  For AHLA members, a discounted price of USD $545 is available. Register via email to chia@ahlei.org

 

Chicago, IL: June 20-21

Date & Time: Thursday, June 20| 8:30 a.m. - 5:00 p.m. and Wednesday July 23 | 8:30 a.m. – 12:00 p.m. (classroom will open by 08:00 a.m. both days). There will be an option to take the exam on July 23 beginning at 1:00 p.m. – 3:00 p.m.
Venue Details DePaul University, Driehaus College of Business and the School of Hospitality Leadership’s Center for Hospitality Research and Education located in the DePaul Center at 1 E Jackson Blvd., Chicago, IL 60604

Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $75 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $695.  For AHLA members, a discounted price of $645 is available. Register via email to chia@ahlei.org

 

New Orleans, LA: July 23-24

Date & Time: Tuesday, July 22| 8:30 a.m. - 5:00 p.m. and Wednesday July 23 | 8:30 a.m. – 12:00 p.m. (classroom will open by 08:00 a.m. both days).
Venue Details: The University of New Orleans, Kirschman Hall 462, 2000 Lakeshore Drive, New Orleans, LA 70148

Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $695.  For AHLA members, a discounted price of $645 is available. Register via email to chia@ahlei.org

 

Nashville, TN: August 13-14

Date & Time: Tuesday, August 14 | 9:00 a.m. - 5:00 p.m. and Wednesday, August 15 | 9:00 a.m. - 12:00 p.m. (classroom will open by 08:30 a.m. both days)

Venue: STR Corporate Office, 735 East Main Street, Hendersonville, Tennessee 37075
Dress Code: Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $695.  For AHLA members, a discounted price of $645 is available. Register via email to chia@ahlei.org

 

Frankfort, Germany: October 25-26

Date & Time: Friday, October 25 | 0830 - 1700 and Saturday, October 26 | 0830 - 1700 (classroom will open by 0800 both days)

Venue: TBD
Dress Code: Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $75 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $645.

 

Bad Honnef, Germany: October 28-29

Date & Time: Monday, October 28 | 0830 - 1700 and Tuesday, October 26 | 0830 - 1700 (classroom will open by 0800 both days)

Venue: IUBH University of Applied Sciences, Mulheimerstrasse 64, Bad Honnef, 53604.

Dress Code: Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $75 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $645 (the discounted cost for IUBH Alumni is $500)

 

 

London, UK: November 1-2

Date & Time: Friday, November 1 | 8:30 a.m. - 5:00 p.m. and Saturday November 2 | 8:30 a.m. – 12:00 p.m. (classroom will open by 08:00 a.m. both days).
Venue Details TBD

Dress Code: Business Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is USD $695.  For AHLA members, a discounted price of USD $645 is available. Register via email to chia@ahlei.org

 

New York, NY: November 9

Date & Time: Saturday, November 9 | 8:30 a.m. - 5:00 p.m. (classroom will open by 08:00 a.m.).
Venue: New York University’s Midtown Center, 11 W 42nd Street, New York, New York, 10036

Dress Code: Casual
Professors/Instructors Registration: The workshop and certification is free to faculty of STR SHARE Center member schools.  If your school is not a member of the STR SHARE Center, there is a brief enrollment form to complete for a complimentary trial membership.  Register via email to sharecenter@str.com

Students Registration & Fees: The workshop is $150 which includes the workshop and certification fee.  Register via email at chia@ahlei.org

Industry Professionals Registration & Fees: The workshop and certification fee is $595.  For AHLA members, a discounted price of $545 is available. Register via email to chia@ahlei.org

 

 

 

 

Academic Testimonials

 “I had the pleasure of working with the STR data and STAR reports as teaching tools in my hospitality-tourism courses. STR Reports and data are the most useful analytical tools I ever used in hospitality tourism classes. The BEST part of using STR data is the technical support and ongoing help one gets from the STR Office staff. They are truly incredible partners in hospitality education and hotel analytics. The hotel data they provide is worldwide in reach and it is unparalleled in quality and timeliness. I even used STR data for in my recent travels for research in Hungary, Serbia and several other countries.”


- H.G. Parsa, Professor, Hospitality Management, Daniels College of Business,

  University of Denver

 

“The School of Hospitality Leadership at East Carolina University has been part of the Certification in Hotel Industry Analytics (CHIA) since the pre-pilot days. The integration of the exam and its corresponding materials has enhanced the professional recognition of our students and supported them in their job searches. SHL typically has 40 students taking the CHIA exam each semester. Since its introduction to the curriculum, almost one hundred fifty students have earned the CHIA designation. The CHIA material is integrated in my own class focusing on financial management and has assisted students in handling more complex problems. They strengthen their decision making skills by focusing on the interpretation of data. The CHIA program integrated with ECU academics and combined with industry experience has been a positive addition to student education and professionalism.”

 

- Robert M. O’Halloran, Ph.D., Professor and Director, School of Hospitality Leadership

  East Carolina University 

 

“The SHARE Center is invaluable to our faculty. Having access to timely, relevant industry information is critical for us as we prepare the next generation of leaders. In addition to the continually updated content STR provides us for incorporation into our classrooms, they are incredibly accessible and helpful in fulfilling ad hoc requests for data for the purposes of illustration or research. I cannot imagine a Hospitality program not using the SHARE Center and engaging with the professionals at STR!”

 

- Rex Warren, Assistant Professor, The International Hotel College,

  Johnson and Wales University

 

 “The hospitality students at Haaga-Helia University of Applied Sciences have been very intrigued by the CHIA Certification. The students are very interested in studying revenue management and see it as a possible future area for a profession. The CHIA certification supports their professional growth and recognition well. Many of the skills learned and practiced, like formulas, analyzing outcomes, benchmarking reports, the interpretation of different types of data and strategic decision making are essential and valuable managerial skills.  I strongly recommend

 

cooperation with the SHARE Center and the CHIA Certificate to other universities and hospitality schools everywhere.”

 

- Nina Niemi, Senior Lecturer

  Haaga-Helia University of Applied Sciences

 

“The CHIA certification has enabled my students to be more prepared for their future jobs in the hotel industry by giving them exposure to and learning one of the most used reports in the industry, the STAR report.  In addition to their increased skills on reading and interpreting this report, their analytical skills in general have increased after earning this certification since many of the analytical skills used to read the STR reports are easily transferable to other reports.  Many students have told me that after getting the certification and applying for jobs those potential employers are impressed with the student having the certificate and their current analysis skills right out of school.”

 

  • Toni Repetti, Ph.D., Assistant Professor, William F. Harrah College of Hotel Administration,  University of Nevada Las Vegas              

 

“The CHIA has been a great addition to our HRMT program here at Auburn, and we continue to offer it to our undergraduate and graduate students, with great success, since the very first year the CHIA was introduced by the SHARE center.  Here at Auburn, we moved over the years from offering it to our students on an optional basis, to mandating it as part of our capstone course, to now a separate class; Hospitality Industry Analytics is also one of our proposed core courses for our graduate students in the new curriculum, both on-campus and online.”

- Baker Ayoun, Ph.D., June M. Henton Endowed Professorship and Graduate Programs Officer, Hotel & Restaurant Management Program,

Auburn University

 

Industry Testimonials

“Our attending group was hotel veterans, not students.  Day in and day out, one of their most important functions is to be better than their Compset in every measurable aspect, as in turn, guests will see the results and become loyal to you.  They not only learned how to read these reports accurately and correctly, but have a full understanding of all of the components that drive the numbers, where to concentrate on making those numbers more favorable, and how to predict future results based on historical practices.  With the leadership instructional teams of Steve Hood and Duane Vinson from STR, our group mastered the course with logic, skill, attention, and humor.  These properties show the greatest percent improvement in the past 90 days than those that did not attend.”

 

  • Oliver Evancho

Vice President, Franchise & Development Administration

LQ Management LLC

La Quinta Franchising LLC

 

“It is vital at Carlson Rezidor Hotel Group that our operators and revenue optimization team have a thorough understanding of the metrics used in the hotel industry.  The Certification in Hotel Industry Analytics training has significantly helped further develop their knowledge of these fundamentals and has enhanced their daily job performance.  Those that attended a CHIA training session and successfully received their certification are more confident in their ability to read and interpret not only the STR reports, but other reports commonly used in the hotel industry.  We would highly recommend this training to any professional working in the hospitality industry.”

 

  • Jeff Wermager, CRME

Director, Revenue Optimization, Americas

Carlson Rezidor Hotel Group

 

“We had a small team of IT developers go through a Certification in Hotel Industry Analytics training with the SHARE Center.  These employees regularly work with industry data but did not fully understand how certain performance metrics were calculated, the terms used on some industry reports and the availability of other information.  Through the CHIA training they significantly improved their knowledge and understanding.  It gave each of them the opportunity to ask questions and provided hands on experience working with reports and data through the different exercises.  I would definitely recommend this training for those in all areas of operations.”

 

  • Raj Patel

Senior Director, Business Applications

Host Hotels & Resorts

 

“The CHIA certification is groundbreaking certification that combines pertinent industry information from two industry leading organizations Smith Travel Research and the Educational Institute of the American Hotel & Lodging Association (AHLA). This certification is relevant, topical and something that all hoteliers should obtain to increase their knowledge, skill set and proficiency in utilizing the STAR Report.  Review the course materials and see the untapped opportunities and resources available to maximize your revenue generation and profit.”

 

  • Michael E. Nalley, MAOM, CHA, CHE, CHT 

Director, Education, Training & Guest Feedback

Best Western International